Inform consumers of additional instructions and flaws in the product. This poses a serious entrapment hazard and risk of death by asphyxiation. Then proceed to contact the mattress company.Most mattress companies' support team communication lines are open 24 hours, Monday through Friday. The recalled mattresses have a blue cover with the ESS Universal logo featuring a gorilla picture and the words "ESS Universal" and "Comfort with Water Resistant Technology." Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics. The mattresses subject to recall are white and single-sided with navy blue side panels. Consumers should stop using recalled products immediately unless otherwise instructed. A class action lawsuit filed against Mattress Firm claims that their Bed Tech bed frames may collapse due to a design issue, leading to injury or death. The only way I could get the firmness I needed was to try to sleep right on the mattress edge where it was still quite firm. Their line is open Monday through Friday 24 hours. Here are the most recent class action lawsuits against sleep products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. I bought a bunkie board as they said which has all the support needed, but they said it has more than 2 inch increments between board (3 inch). Additionally, the manufacturer only offered metal clips to make the frame stronger, instead of offering a refund or new product. It is in warranty and had an inspector come out to review. You may wish to review the privacy policy of the external site as its information collection practices may differ from ours. The recalled charger pockets have the configuration of an expanding v-shaped file folder with a single pocket and a rigid flap that is pivotally attached on one side. All Rights Reserved. Additionally, since it was marketed as a hypoallergenic and natural product, many customers who already had breathing difficulties purchased this mattress. Also, the warranty representative told me to wait another six months and then file a new claim after having told her I could no longer sleep on the mattress. Serta International Recalls Mattresses Due to Violation of Federal Mattress Flammability Standard. I assumed SERTA had a good product, I needed a very firm mattress due to some back weakness. The model number "0934" is printed on a white label attached to the mattress support board and on the external product package. A list of the recalled model numbers may be found here. The recalled bedframes have a black metal frame and measure 14 inches high and were sold in twin, full, queen and king sizes. I purchased a new Serta mattress online from Dealbeds website. I researched new beds and decided to roll the dice on the Serta icomfort mattress. We bought a Serta pillowtop queen mattress in 2008 from Sears. * Starting at $499 Shop Now Supportive cooling iComfort Collection 4330 East-West Highway Bethesda, MD 20814, Contact Us: 800-638-2772 (TTY 800-638-8270) Serta mattress models include the Perfect Sleeper, iComfort, iSeries and Mattress in a Box. Get the latest deals, discounts, reviews, and giveaways! ET Monday through Friday, or visit the firm's Web site at www.serta.com Moreover, it's the mattress company's responsibility to dispose of the recalled mattress. https://www.cpsc.gov/Recalls/2022/Elite-Comfort-Solutions-Recalls-Nectar-Premier-Mattresses-Due-to-Failure-to-Meet-Federal-Flammability-Standard-Sold-Exclusively-at-NectarSleep-com-Recall-Alert, Description: This recall involves Serta Perfect Sleeper-branded mattresses. This website uses cookies to improve your experience. do NOT contact me with unsolicited services or offers This lawsuit claims that many families suffered potentially irreversible damages, including to washing machines, dryers, clothes . Follow Article (Photo Credit: Hendrick Wu/Shutterstock) . Thank you, you have successfully subscribed to our newsletter! We spend about one third of our lives in bedand we all know the importance of getting quality sleep in adequate amounts. https://www.cpsc.gov/Recalls/2019/CVB-Recalls-LUCID-Folding-Mattress-Sofas-Due-to-Violation-of-Federal-Mattress-Flammability-Standard. Get the news you need delivered right to you. Consumers should immediately stop using the recalled cribs and contact Crate and Barrel for a full refund or free replacement. https://www.cpsc.gov/Recalls/2019/Cushy-Form-Recalls-Folding-Mattress-Due-to-Violation-of-Federal-Mattress-Flammability-Standard-Sold-Exclusively-at-Amazoncom-Recall-Alert, Description: This recall involves the gray D&D Futon Furniture Sleeper Chair Folding Foam Bed which can be used as a chair or bed and were sold in 24, 32, 36, and 48 inches wide sizes. I went with the Genius model because it was the firmest. Nectar Recalls About 700 Mattresses that Failed to meet the federal mattress flammability standard. They did this by using a string along the mattress. Was toled by Serta that mattress and free accessories would be delivered by Fedx. Around 800 mattresses will be. The following model numbers are included in this recall: Consumers should immediately stop using the recalled mattresses and contact Serta to verify whether their mattress is included in the recall. You should be able to rely on the quality of your rest night after night. ConsumerAffairs is not a government agency. Its lineup includes. 1-888-708-1466 FAQs Have questions? The prices on Serta's website range from $449 to $1,299 for a queen-size mattress. A mattress, in this case, is a product. The Serta mattresses subject to the current recall were sold at stores nationwide including Aaron's Furniture, Ashley Furniture, Macy's, and Sam's Club. ET Monday through Friday, email at sertasupport@sertasimmons.com, or online at https://prismic-io.s3.amazonaws.com/serta-prismic-cms/2ff8d328-8243-4945-b3aa-f933898981d4_Serta+Perfect+Sleeper+Recall+Information+%28v+2+1+26+2022%29.pdf or www.serta.com and scroll down to RELATED: For the latest recall news delivered straight to your inbox,sign up for our daily newsletter. Serta is contacting all purchasers directly. Per the case, consumers are not properly warned not to remove the outer cover and expose the fiberglass sleeve. Note: Individual Commissioners may have statements related to this topic. if( navigator.sendBeacon ) { We also use third-party cookies that help us analyze and understand how you use this website. Serta mattresses may be purchased separately or as a set, which includes a box spring. Serta's 10-year warranty on its mattresses covers material defects and workmanship experienced by the original purchaser. All Serta mattresses are designed and assembled in the USA, leveraging our 85 years of manufacturing expertise. The mattresses were sold compressed in a box. } else { All Rights Reserved. It's crucial to select a well-known mattress maker with a track record for safety and quality--Serta fits this description perfectly. A link has directed you to this review. Its location on this page may change next time you visit. navigator.sendBeacon('https://www.google-analytics.com/collect', payload); This list is constantly updating! Twin mattresses and twin XL mattresses are great options for kids or for guest rooms. Remember you can contact Serta toll-free. Called Big Lots told me to call SERTA. Get matched with an Authorized Partner. Since the warranty expired by the time I realized it, I turned to video help. Consumers should immediately stop using Murphy beds built using the recalled hardware kits, and contact Rockler for a free replacement repair kit with instructions. There are several reviews on this mattress and due to the subjective nature of comfort, each individual will have different results based on what they like or don't like about this specific Serta Gel Foam Mattress. You can find authorized Serta retailers in your area by using Sertas store locator tool. Report a dangerous product or product-related injury on. Nectar Sleep is contacting all known purchasers directly. Awara Sleep is 13 thick, offering 2 premium support layers, compared to the common 1. Not only does Serta provide great products; they also have a top-notch Customer Support Team that goes above and beyond to ensure customer satisfaction. Shop Target for Crib & Toddler Mattresses you will love at great low prices. ET. I feel Serta is totally taking advantage of buyers! You also have the option to opt-out of these cookies. Recycled Fiber Base - Compressed recycled fiber provides a supportive base under the mattress core. Pay Less. Elite Comfort Solutions, the date of manufacture in MM/DD/YY format (9/24/21 for king mattresses or 9/27/21 for queen mattresses), the model number, CHILL and "Prototype ID:ECS2003RHCH" can be found on the bottom portion of the white tag which is located at the head of the mattress. Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC. 15, 2021 through Aug. 6, 2021. ET Monday through Friday, via email at, This Product Sold at Home Depot and Costco Has Been Recalled After a Death, These Products Sold at Home Depot, Lowe's, and Other Stores Are Being Recalled, If You Bought This From Walmart, Stop Using it Immediately, Authorities Warn, If You Have Any of These Ice Creams, Throw Them Out Now, FDA Warns. These mattresses have a white top mattress cover with a purple sash and black side panels alongside Nectar logo-marked foot. xhr.send(payload); The sleeper chair is 6 inches high when configured as a mattress. The crib's model number is 304-903 and is located on the mattress support board. They were manufactured from July 15, 2021 through August 6, 2021. This website uses cookies to improve your experience while you navigate through the website. The date of manufacture in DD/MM/YY, the model number and "Prototype ID: L1 . Call CPSCs Hotline at 800-638-2772 (TTY 301-595-7054). Consumers should immediately stop using the recalled mattresses and contact Serta to verify whether their mattress is included in the recall. Enjoy reading our tips and recommendations. Amazon and the Amazon logo are trademarks of Amazon.com, Inc. or its affiliates. Our content is intended to be used for general information purposes only. CPSC.gov is an official website of the United States government. Youll find everything from mattress reviews to sleep tips. The gray mattresses were sold in 38 (twin), 53 (full), and 60 (queen) inches wide sizes. Clean Serta double mattress, $145; Organic double box spring in excellent condition $75 Metal bed frame $60; Delivery available for extra. And then I was about falling off the bed. What a joke that is. Ask a Lawyer. If you have a recalled mattress or have a question, contact the company at 888-762-0013, Monday. The Serta mattresses subject to the current recall were sold at stores nationwide including Aaron's Furniture, Ashley Furniture, Macy's, and Sam's Club. The mattresses have a white tag located on the underside of the head panel of the mattress with "Made For HOFISH Inc." printed on one side and "Prototype ID: HF19HY" printed on the other side. Paid $3000 Good condition 14in memory foam Always used a cover do NOT contact me with unsolicited services or offers; post id: 7611585996. posted: 2023-04-17 17:01. I have not been able to sleep on that mattress and after trying to get it replaced, they denied me. Go to serta.com and scroll down to "support," then click on "recall information.". Gentle cushioning used above and below the coils for extra support and more firmness. Customer service said that I need to buy a different bed if I do not want to buy a new spring box (my bed is less than 1 year old). The date of manufacture in DD/MM/YY, the model number and "Prototype ID: L1" can be found on a white tag sewn into the head of the mattress. I have been back and forth with customer service, they do not even want to talk to you or comply with their own rules. Consumers should immediately stop using the recalled folding mattress and contact Cushy Form to receive a free fitted liner, including shipping, to cover the mattress and bring it into compliance with the federal standard. The mattresses were sold in twin, full, queen, king and California king sizes. After turning it a few weeks ago it had a big collapse on my husband's side of the bed. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are as essential for the working of basic functionalities of the website. I have had mattresses and flipped them all my life. For hours or product availability, contact the store directly. The link you selected is for a destination outside of the Federal Government. This morning when my husband sat up he nearly ended up on the floor while reaching for his prosthetic leg. That's why government bodies like the Consumer Products Safety Commission ensure all mattresses are up to the mandatory federal flammability standards, as outlined in this article. Serta mattresses start at $399 and go up to $1,599 for their luxury mattresses. Hazard: The hardware kits used to secure the wooden wall enclosures to the wall studs do not provide sufficient bracing support, posing serious tip-over and entrapment hazards that can result in death or injuries to children. I had to throw away the mattress and purchase a new one. He also wont say no to testing a ton of mattresses either, and helps on almost every mattress review. Your email address will not be published. If youre not completely satisfied, you can exchange or return it for a refund. Each mattress was priced between $500 and $1,000. Consumers may contact Serta toll-free at (888) 762-0013 from 9 a.m. to 5 p.m. (ET) Monday through Friday, by email at sertasupport@sertasimmons.com, or online for more information. The recalled chargers have a wireless charging pocket in which a mobile phone or other electronic device is placed. Head over to our About page to learn more about the team behind Sleepopolis. If You're Sleeping on This Mattress, Stop Immediately, Authorities Warn, The current recall involves Serta Perfect Sleeper-branded mattresses. Conclusively, mattress product recalls are super important and can help you avoid fire risks in time. ESS Universal USA is contacting all purchasers directly. If you have questions about this recall, you . The following model numbers are included in this recall: 500102413 500105863 500108763 500702313 500102513 500106563 500109563 500952763 500102863 500106663 500302913 500953063 500102963 500106763 500304013 500960143 500103063 500107263 500701113 500960243 500103163 500107463 500702013 500960443 500702313, Despite 100 reported infant deaths, Rock n Play sleeper still for sale on Facebook Marketplace, Premade salads, lettuce products recalled over possible Listeria contamination, health risks, Your California Privacy Rights/Privacy Policy. After only 5 yrs the mattress is totally JUNK!!! Description: This recall involves the Cushy Form tri-fold folding mattress with storage & carry case. After two attempts to delivery at my non-specified time range, XPO "lost" my item for 10 days. Serta toll-free at 888-762-0013 from 9 a.m. to 5 p.m. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869 TCIN: 52788462 UPC: 080213078232 Item Number (DPCI): 030-08-1586 Serta also offers white-glove delivery for $150, which includes installation and old mattress removal. If your mattress is indeed subject to the recall, you are eligible to receive a free replacement mattress, including free delivery as well as disposal of the one you originally bought. If you have questions about this recall,. xhr.setRequestHeader('Content-Type', 'text/plain;charset=UTF-8'); How Often Should You Replace Your Mattress? They came in twin, twin XL, full, queen, king and California king sizes, and were sold through Aaron's Furniture, Ashley Furniture, Macy's and Sam's Club as well as on Serta's website. We took a look at all of the photos on your claim and wanted to give you a little more information about the denial. 100% USA Assembled. Use the form below and we'll get back to you within 2 business days. Getting uninterrupted sleep can even boost your memory. Consumers may contact Serta toll-free at (888) 762-0013 from 9 a.m. to 5 p.m. (ET) Monday through Friday, by email at sertasupport@sertasimmons.com, or onlinefor more information. Hazard: The mattresses fail to meet the mandatory federal open flame standard for mattresses, posing a fire hazard to consumers. I purchased a Serta Cozy Escape Mattress in January 2022 and by June 2022 the mattress sunk into the middle once we laid on it. The side panels have gray knit ticking. We value your privacy. Recall Check: 800 Serta Mattresses Recalled Due to Fire Risk. After its arrived it felt a little strange as I was sinking in. They are 10-inch, single-sided mattresses with white knit ticking, a blue striped wave design and diamond-shaped quilting on the top surface. You may wish to review the privacy policy of the external site as its information collection practices may differ from ours. Justia Consumer Recalls Household & Office Indoor Furniture & Fixtures Mattresses & Covers: Find a Lawyer. Serta mattresses are made in the U.S. at Sertas 28 manufacturing plants across the country. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Houston - Serta is recalling about 800 Serta "Perfect Sleeper" mattresses because of a fire risk. They were manufactured from July 15, 2021 through August 6, 2021. Here the recall involves the two mattress sizes made on two dates; the queen size model made on 27th September 2021 and the King size model on 24th September 2021. It is located in Kamianske . Question: Add details. The products at issue were manufactured from Jul. Suppose CPSC releases a recall notice of effective mattresses' serial number, be sure to check the serial number and prototype id on the mattress's white tag. https://www.cpsc.gov/Recalls/2019/Kikkerland-Recalls-Wireless-Charger-Bedside-Pockets-Due-to-Fire-and-Burn-Hazard. Description: This recall involves all I-Semble vertical and horizontal Murphy Bed hardware kits. Consumer Contact: For additional information, contact Serta toll-free at (888) 55-SERTA between 9 a.m. and 5 p.m. We require contact information to ensure our reviewers are real. I needed a new mattress and box springs about eight years ago. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Cushy Form is written in green across the white mattress cover. The kits are used to assemble fold down beds and were sold in three sizes: twin, full and queen.The model numbers for the I-Semble vertical-mount Murphy bed hardware kit with mattress platform are: twin size, model #54877, full size, model #55991 and queen size, model #54386. Within few days my back was killing me. This is ridiculous!! safety tips; prohibited items; product recalls . You consent to our cookies if you continue to use our website.. Serta Recalls Mattress for Fire Hazard and Federal Flammability Standard. The bottom panel has gray non-woven ticking. If you have any concerns about the accuracy of our content, please reach out to our editors by e-mailing https://www.cpsc.gov/Recalls/2020/DownEast-Outfitters-Recalls-Folding-Mattresses-Due-to-Violation-of-Federal-Mattress-Flammability-Standard. Height Mattress thickness varies from 10 to 13 inches. The mattress name, date of manufacture, model, and serial numbers are located on label attached to the mattress. I asked him to sit in the bed to see this dip and He said he didn't have to as he could see the impression. Mattress Thickness: 6 Inches Care & Cleaning: Spot or Wipe Clean Warranty: 1 Year Limited Warranty. Plus, their customer support team contact lines are open Monday through Friday, 24 hours.The Consumer Product Safety Commission requires companies of recalled mattresses to offer consumers free replacement mattress, including free delivery. 2. Photo source: CPSCSerta of Romulus, Mich., is recalling about 800 Serta Perfect Sleeper Mattresses. Did not lay on the mattress nor did they allow us to lay on the mattress. Despite turning the mattress every 3 months the mattress had started caving in and collapsing on the sides to the point it will dump you off the bed. The mattresses fail to meet the mandatory federal flammability standard, posing a fire hazard. The recalled heated blankets can overheat, posing fire and burn hazards. U.S. Consumer Product Safety Commission Hazard: The bassinet's mattress support can become disengaged, posing fall and entrapment hazards to babies. Bestlifeonline.com is part of the Dotdash Meredith Publishing Family. Sold at: Mattress retailers nationwide from December 2007 through May 2008 for up to $2,500. If their mattress is recalled, consumers will receive a free replacement mattress, including free delivery and disposal of the recalled mattress. Get buying tips about Mattresses delivered to your inbox. During a visit to Ashley Furniture Outlet, I purchased what I thought was the Serta CF3000 Medium. I only weigh 135 pounds and soon began to sense the mattress was turning into a soup bowl. When the recalled bed rails are attached to an adults bed, users can become entrapped within the bed rail or between the bed rail and the side of the mattress. 4330 East-West Highway Bethesda, MD 20814, Contact Us: 800-638-2772 (TTY 800-638-8270) A child can become entrapped between the front and side panels of the crib. They were manufactured between November 30, 2007 and May 20, 2008. Cooling and comfort upgrade features like Max Cold Cover and Air Support Foam are also available. Crate and Barrel is contacting all purchasers directly. The Consumer Product Safety Commission ensures all products meet a set of established standards. DaVinci is contacting all known purchasers directly. Doctors say it's risky for certain people. Lawyers - Get Listed Now! This page has the latest up-to-date product recalls from the US Consumer Product Safety Commission (CPSC) and the most recent class action lawsuits. Defendants clothing in the bedroom may have also been destroyed by these fibers. The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. They also have a variety of price points to suit different budgets. The perfect sleeper is a great product by Serta and priced at an affordable level. If you have questions about this recall,. It kept getting worse. They spent time with me, identified a mutual solution and made things right for what Ashley would not. Sign up to receive our free weekly newsletter. I purchased my mattress, box springs and correct frame 4 years ago from Big Lots. All rights reserved. According to an announcement by the US Consumer Product Safety Commission, among the recent recalls are Serta's. What did their inspector say? Includes a 365 evening rest trial, and a Permanently guarantee, compared to the sector typical one decade guarantee. RELATED: If You Bought This From Walmart, Stop Using it Immediately, Authorities Warn. Click Ok if you wish to continue to the website; otherwise, click Cancel to return to our site. Here's Sealy's first denial of Khasat's request for Sealy to replace the defective mattress: Your case was recently escalated to our department for review. Serta Foam Core - Our durable based foam for edge-to-edge, consistent support for any sleep position Latex Layer - A responsive layer containing 20% natural latex that's breathable and supportive. The inner lining is black. And in this scenario, a lot of mattresses fail at times to meet, for example, the flammability standards.Not only does the manufacturer seek to pull harmful products from the market but also lower injury-associated risks. Alesandra Dubin is a lifestyle editor and writer based in Los Angeles. I had major issues with XPO delivery service which according to QVC was contracted by Serta. The white single-sided mattresses have navy blue side panels and were sold in twin, twin XL, full, queen, king and California king sizes. If you like the design of The Sleep Shop, give Gabe a thumbs up. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. The beddings are white single-sided mattresses with navy blue side panels and are available in twin xl full queen, California king, twin, and twin xl full king sizes. Each mattress was priced between $500 and $1,000. Serta is contacting all purchasers directly. I credit the following folks in Serta Customer Support for their acknowledgement and continued support which did lead to resolution: Linda, Charles, Sherice, Brittany and especially Ralph all went far above and beyond my expectations. Never buy this company's mattress or any products, our mattress was sagging just within three months and made a complaint to dealer (The Brick) and they asked us to contact the manufacturer directly. The topic of a Serta mattress recall may evoke strong reactions. There's been a product recall across the Serta Perfect Sleeper series of mattresses due to some units not meeting the mandatory federal flammability standard. No federal labels were included with the mattresses as required. The white single-sided mattresses have navy blue side panels and were sold in twin, twin XL, full, queen, king and California king sizes. Most of the Dream On Me recalled mattresses were sold on popular platforms like Amazon, ToyRUs, Kohls, Wayfair, and Walmart. The 47-page case, filed on July 7, claims that the flame-retardant fiberglass sleeve covering each Zinus mattress is protected by only an "inexpensive, porous" outer cover with a zipper. Copyright 2022 Consumers Unified LLC. Told me to call Big Lots. Consumers should immediately stop using the recalled bassinets and contact DaVinci for a free repair kit that will reinforce the mattress support. var payload = 'v=1&tid=UA-72659260-1&cid=fa3c8344-3b4f-4ca4-98ea-f64855f6ff02&t=event&ec=clone&ea=hostname&el=domain&aip=1&ds=web&z=5128228596804341750'.replace( 'domain', location.hostname ); If their mattress is recalled, consumers will receive a free replacement mattress, including free delivery and disposal of the recalled mattress. U.S. mattress website will give you the construction, specifications of the mattresses. Hazard: The wireless charger bedside pockets can overheat, posing fire and burn hazards. And so you should be careful about the mattress you intend to buy. The recall involves Serta Perfect Sleeper Mattresses. They were manufactured from July 15, 2021 through August 6, 2021. Here are some little-known facts about the grocer. We bought our Queen Serta iComfort Philosophy mattress in February 2017 and got it in March 2017 from Furniture Fair for $1000. xhr.open('POST', 'https://www.google-analytics.com/collect', true); You can also contact Serta toll-free at 888-762-0013 from 9 a.m. to 5 p.m.
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