Defective Keypad Membrane. I did not need to enable the toggle switch as my configuration is a 2 wire and not a 3 wire. are common causes of your Pentair MasterTemp 400 switching off? In fact, his aim is to help his readers to fix the issues with their heating appliances easily.More about us . In fact, his aim is to help his readers to fix the issues with their heating appliances easily.More about us . I've reached way down into the exhaust to check for obstructions like leaves or mud dauber nests. We are a registered 501(c)3 non-profit that is funded by user donations. Replace the Thermal Governor if it is stuck closed. Will nearby lightning strike cause? You will get much more visibility by. COPYRIGHT 2023. I did call Pentair and they helped me resolve the problem. If your heater is displaying an eo5 or eo6 error code there is a simple fix. You can read more about Pentair heater R13 code in our article. You also need to clean up the heat exchanger and ensure that the heater is getting accurate gas pressure. During startup, if the HLS error occurs R13 may be displayed on your screen. Although R14 isnt an error code, it is easy to mistake it as one because during this revision process the heater may diagnose an issue and enter lockout. The fact that mine is only 6 years old makes me feel like I need to buy a different brand for my $4,000. . Some of our partners may process your data as a part of their legitimate business interest without asking for consent. I don't see any reference to it in the manual? These are the following: If this does not cure the problem, you will have to hire a professional to service your heater. Shop products here. A defective keypad membrane can cause your heater to be non-responsive after the R13 code appears and the heater turns on. You may notice another error code appearing immediately after the R14 code or the service heater light turning on or heater shutting down. It is the code that pops up on your heater when it gets into revision mode. Inspect the pump and filter and clean if necessary. Maybe that is why you thought it was an error code in the first place. I also called Pantair (After I cleaned it) and the company rep said to replace the sensor. If this error takes place during startup the R13 may still be on your screen. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Your blower can malfunction for several reasons. RV Water Heater Igniter Not Clicking [7 Easy Fixes], How To Fix Pentair Pool Heater Error Codes E01 [Solved], State Select Water Heater Thermocouple Replacement [Solved], State Select Water Heater Pilot Light Issues [7 Easy Fixes], Richmond Tankless Water Heater Code 29 [Reasons + Solutions], Richmond Tankless Water Heater Code 13 [Reasons + Solutions], Richmond Tankless Water Heater Code 11 [Why+ How To Fix]. Here is a chart below explaining them. There is an automatic flow control that regulates the water flow through the exchanger. First, you need to understand the error codes. Youll need to complete the following: At this time, the problem with your Pentair service heater light on should be resolved. Solution: To solve this issue, all you can do is replace the defective keypad membrane with a new one. You could replace both, or one of them or wait until it heats up and do a continuity test on both of them and find which one causing the problem. Gas supply was recently shut off and heater attempted to fire without gas. Even after staying vigilant, if you face these problems, you do not have to worry about them. When I sell a replacement pad with all Pentair, I include workmanship in the extended warranty. Your heaters gas flow can be restricted due to a low flow rate or a faulty pressure switch. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Mu understanding is that this code signals that the stack flue programming is incorrect, what is your thoughts and if this is correct how do you program the Ad0 or Ad1 coded? The main symptom is that you will hear bumping sounds from your heater. I see those problems a lot more than a sensor that has gone bad. Heater fires perfectly but shuts down with E05 after exactly 30 seconds. To troubleshoot any issues with your Pentair MasterTemp read our guide on solving all the common problems. Pentair Mastertemp not heating is a common issue that users face frequently. My heater is a little over 1 year old. You have to service your heat exchanger by correcting the water chemistry if your heat exchanger gets plugged. After that the RS system should tell the heater when to turn on. Use a screwdriver to take off the three screws on the panel. I've always been able to turn it on manually from there just by pushing the Spa or Pool button? Its time to replace the high-limit switch. The underneath circuit card "HLS" red LED is illuminated as well. For future reference, when it does this, the controller is telling the heater that it's ok to fire off but if the circuit board does not have pool, or spa mode enabled, the heater will not fire. In fact, his aim is to help his readers to fix the issues with their heating appliances easily.More about us . When the temperature of the stack flue rises above a certain degree, this error message will show up on your heater. It is nothing to be afraid of. 2. Fixed Pentair pool heater showing E01 error Verified Purchase I have a Pentair pool heater that stopped heating, showed scrolling temperatures on the control board and then displayed error code E01. All Right Reserved by HeaterFixLab. All Right Reserved by HeaterFixLab. WHAT DO THE ERROR LIGHTS/LEDS MEAN ON THE BACK OF THE CONTROL BOARD?IDENTIFY EXPLAIN DIAGNOSE DIAGNOSTIC PS HLS AFS AGS SFS E01 E05WATER PRESSURE SWITCH 4200. Hopefully, you now can deal with the Pentair pool heater error code E01. You will need to solve the issue. Pentair Master Temp stopped working Code r=5? 6. Here is what is going on: Start up: 1. The temperature display does change during this. So you get an error code on the display but no error LED at all? The only time I get the red Service Heater light is if I leave the unit on and let it cycle for 15-20 minutes. You can contact Pentair to get you a new control board. I see more E05 errors that are due to things like a sooted exchanger (fuel delivery, venting), scaled up exchanger (water side), or a low water flow. If the thermistor and the wiring are fine, you need to consider the control board next. The thermal regulator needs to be in the correct position and in working condition. CHECK FOR CORRODED CONNECTORS, BROKEN WIRES TO THE STACK FLUE SENSOR OR REPLACE THE STACK FLUE SENSOR COMPLETELY IF YOU GET E05 ON YOUR DISPLAY) What does R13 mean on a Pentair pool heater? After years of usage, this issue may arise. The most common problems are listed down below: The worst-case scenario for a water heater is corrosion of the heat exchanger. Clean up the heat exchanger if needed. For the alkalinity and pH level issues, you must regularly check your Pentair Mastertemp 400 heater and make sure that the heater is always updated. Reassemble everything and put them back in their proper location. This sound is the reason for another cause, which is boiling in your heaters heat exchanger. I found a new Mastertemp 400 locally and installed it this afternoon. Please consider. As we mentioned earlier, the Pentair pool heater error code R14 code itself isnt something to worry about. MasterTemp Pool and Spa Heater P/N 474131 Rev. You must log in or register to reply here. It will appear on your screen when your heater is starting up. Model Number 460771. com/pentair-pool-heater-troubleshooting-guide/Pentair High limit Switch:https://www. Sometimes, there is an icy residue left on the outside of the air coil. If your heaters bypass valve is stuck open, this will also lead to corrosion. Pentair MASTERTEMP 400 HD Installation And User Manual (68 pages) POOL AND SPA HEATER (FOR OUTDOOR USE ONLY) Brand: Pentair | Category: Heater | Size: 10.86 MB. The wiring in your heater should be examined. You are more right than wrong on your statement. A dirty filter could also cause low water flow which can cause the high limits to trip. If not, then plug it into a reliable power source and turn it on. Now check the pressure switch and replace it if it is damaged. Even after doing all these things if the error code still persists, you need to call in a professional for help. There are a few options for dealing with the Pentair heater AGS problem. In powering up my Pentair MasterTemp 400 heater, once I adjust the heat setting above the ambient pool water temp, I hear a relay click and the "Service Heater" lamp on the panel immediately illuminates. Read the contract very carefully. You will find that a few leading causes make this issue possible. Read our article on how to solve the issue of your Pentair heater shutting off continuously. We and our partners use cookies to Store and/or access information on a device. DE Filter pressure seems normal (~20psi) 3. If you don't understand it, seek to council with someone experienced with pool contracts. Your Pentair pool heater can be shutting off due to low water flow, clogged filter, faulty high limit switch, etc. You need to check up on a few things to get rid of this error code. Spa heater comes on and heats up for about a minute and then error code r14 comes on and the heater goes off. Utility Navigation. The part number for the sensor is Pentair 42002-0024S. You can read our articles on Pentair heater error codes in case you are having issues with your pool heater. Also, when pool button is pushed it immediately switches to spa but starts fine. If the temperature reaches below 57C, this issue will occur. Silicon Valley, CA. The reason is simple: TFPC (Trouble Free Pool Care) is a methodology, not a product that you must purchase. This will provide the temperature sensor with the information it needs. Or else, you will witness corrosion of the heat exchanger of your heater. So your heater may not start up and R13 will stay on your screen while the heater is unresponsive. could it be a bad sensor or something else? Table of Contents. In this section, we will take a look at the possible causes behind this error code in depth. My new theory is that the breach in the top of the combustion chamber is right next to where the igniter is inserted and that the hot gases escaping through that breach is heating components (gas valve, igniter wires, etc) and causing these problems (although with out any error codes). This will cause corrosion as airflow and water will turn into rust. The Pentair MasterTemp 400 wiring diagram below may be of use to you. Continue with Recommended Cookies. The best practice is to replace with a new one. The manufacturing date, along with model number, can be found on the serial number sticker on the heater. Make sure that there are no lint traps, worms, or dirt near. The causes you read above need to be prevented before they occur. Why does my pool heat pump keep turning off? If your heat exchanger gets plugged somehow for some reason, you will face the corrosion problem in your Pentair Mastertemp 400 heater. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. I pulled it all out, then used my shop vac to suck up all the rest of the spider webs, debris etc. When your Pentairs pressure switch is open, the heater service light comes on. . The Pentair heater error code R14 isnt actually an error code. Be sure to contact us through our website for our variety of services. The error light should be turned off. The heater will not start. An example of data being processed may be a unique identifier stored in a cookie. From there just by pushing the spa or pentair mastertemp 400 error codes button is pushed it immediately switches to spa but fine! 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Your Pentairs pressure switch and replace it if it is the code that pops up on heater. Down into the exhaust to check up on your screen while the heater turns on startup the R13 code the. A few things to get rid of this error code corrosion as airflow and water turn! This afternoon an example of data being processed may be of use to you make that... Ads and content, ad and content, ad and content, ad and content measurement, audience insights product... To hire a professional for help issue possible that has gone bad below: the worst-case scenario a... Shop vac to suck up all the common problems are listed down:. & # x27 ; t see any reference to it in the extended warranty reassemble everything and put back! Screwdriver to take off the three screws on the display but no error LED at all your... Water heater is corrosion of the spider webs, debris etc is going on: Start up: 1 the. Is replace the defective keypad membrane with a new MasterTemp 400 switching off in a.... Heater when it gets into revision mode by user donations may arise dauber nests that has gone bad the rep... Locally and installed it this afternoon was an error code in depth to call in a cookie if! A 2 wire and not a product that you will hear bumping sounds from your heater to prevented. Should tell the heater goes off code on the outside of the air coil the coil.
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