$127 wasted. It was so small, she ended up putting the arrangement in a drinking glass. I sent a tropical Bouqs arrangement to my aunt. Fresh Bouqs are shipped in a box by FedEx. So, basically: 1) they lied about delivering them (!) In comparison, Bloomsy Original by BloomsyBox costs $44.99 per month, the Classic plan from Urban Stems costs $55 per month, and the Fun Size Burlap Wrapped Bouquet from Farmgirl Flowers costs $59 per month. Bouqs. "The Bouqs subscription service provides lots of beautiful gifts". They were beautiful roses. . I plan on getting another subscription to use for myself and friends. Youll start by customizing your plan, deciding how often to send new flowers, and who'll receive the first Bouq. You'll only receive one if you select it. Husb never heard from her, which is unlike her. Bouqs says it "only works with eco-friendly, socially responsible farms that meet their ethics standards.". Wilting filler flowers and two pieces of greenery. The Unbreakable bouquet that came were literally wrapped in supermarket plastic wraps with cheap printing on them. White and cream with pink edges and just absolutely gorgeous. Plus, the 100% guarantee ensures a refund if the flowers are damaged. With proper care, our Bouqs flowers review highlights that Bouqs flowers will last 5-7 days. IM SO EMBARRASSED!!!!! I have loved the variety. PLEASE DO NOT BUY YOUR FLOWERS HERE. The flowers were to arrive on Saturday they arrived Monday and they were stored somewhere cold they are dead. Flowers should arrive beautiful and put a smile on the recipients face..this didnt happen. No matter what you order they will throw in mismatched garbage blossoms and your bouquet will not look like what you ordered. I received nothing. moderation after 10 + emails ??? The gorgeous and professional arrangement was done flawlessly. We provide a rundown of the subscription process in this Bouqs flowers review: Bouqs has a happiness guarantee, so if something doesnt feel right about your bouquet, let the team know and theyll fix it! Log into your account, click "manage subscriptions," and choose the "settings" tab. But, when I tried to rectify the situation, I found that customer service was almost non-existent. This past summer I had won a contest with the oui product and had bouquet of flowers sent to myself. (Not the guard petals). They also treated me very well and put a smile on my face with a promo code for a future purchase. I liked your selection of flowers and plants. You get access to an exclusive curated collection, featuring the seasons best blooms. Good communication from the company regarding delivery Flower With a wide variety of flower and plant types, plus immense flexibility offerings, The Bouqs Co. offers true flexibility when it comes to celebrating lifes moments. We are thrilled to hear that you are enjoying the full Bouqs experience! In this area, you can: After your first subscription order, you may cancel at any time. Received mothers day bouquet Sunday. I love these flowers. Live out your dusty desert dreams with white hybrid lilies, pink alstroemeria, yellow hypericum and bright pops of orange snapdragon in a woven vase. They deceived and defrauded the buyers. The snapdragons also looks damaged. Plus, exclusive discounts on one-time orders. Obscene and unacceptable customer service. Like it was missing half the plant. Bouqs partners with sustainable farms that minimize waste, recycle water and protect workers well-being. At this time, however, the management dashboard is only available to the account holder who purchased the subscription. Also, due to restrictions unique to Hawaii, Tropical Bouqs, plants, and arrangements containing eucalyptus are not available for delivery in Hawaii. Who wants a replacement after Mothers Day? If youre looking for a summary of our Bouqs flowers review, heres our highlights: This review shines a spotlight on Bouqs Co. Gotta say we were highly disappointed in the flowers that arrived. Flowers were old and withered, sent in boring box, not arranged. 3. I asked them for a replacement and they had the audacity to charge my card again! We appreciate you sharing your experience with us! Sure its nice to get flowers for free but what the heck?!!! The company culture of sustainability and human connection is admirable and it extended to the heartfelt promise to customers to see that they experience thorough satisfaction. I received my first BOUQ as a gift for Valentine's Day and was absolutely FLOORED by the quality and freshness of the flowers. Bouqs VS UrbanStems: Both companies work with ethically sourced farms and offer same and next-day delivery, but Urban Stems prices are significantly higher than Bouqs offerings. Then Customer Service will insult your intelligence by giving you some cockamamie explanation about guard petals and whatnot -no matter what your issue is and even if you send pictures of the WRONG bouquet. After two failed orders, I will no longer order from them, nor will I ever refer them to anyone. Upon my order Im then informed that your Local Florist cannot meet my order, with a resolution to pick some up in two days. The flowers were beautiful, but they didn't last very long which was a disappointment. When I received them, they were at a 'almost ripe' stage, similar to buying a Green banana and waiting for it to ripen to a perfect yellow. I LOVED the selection. My grandmother passed away unexpectedly from covid. We also ensure all reviews are published without moderation. They are always so fresh and seem to last longer than other flower companies. I have the order number, the confirmation number and the supposed delivery date. You also can schedule deliveries up to a year in advance, if you want to ensure youre planning for a special occasion, anniversary, or event. Bouqs VS ProFlowers: Both companies offer plants, dried flowers, and additional gifts outside traditional flower subscriptions. This was also, unfortunately, be my last. and none helped me. In conclusion, the flowers were nice looking on the website but over priced. I started a subscription for myself but couldn't edit the first delivery. We currently do not ship to Alaska, Puerto Rico, American Samoa, Guam, Northern Mariana Islands, U.S. Virgin Islands, or APO/FPO addresses. Ordered flowers for my sister, they have been enroute to her for a week!!!! We decided to see how four of the leading flower subscriptions (Bouqs, Urban Stems, Bloomsybox, Or Farmgirl Flowers) stacked []. Daughter disposed of flowers even before her birthday. This time was the only disappointment I have had. If you want a reliable, customer service friendly flower company I would not choose Bouqes I most certainly wouldnt subscribe for a monthly flower delivery. 4 people jumped in the chat in less then 5 min. In our opinion, that's a terrific deal. This Bouqs flower review aims to help you with the selection process and to find the florals that speak to you most. Flowers arrived by carrier in a box, some severely wilted, some nearly dead. Skip, cancel, or pause your subscription any time after your first order. Bouqs has a great selection to choose from. "This is my first time using The Bouqs". It's that easy. They did not apologize or offer any type of condolences. The Bouqs Co. offers free shipping for all subscriptions. Our best deal Up to 30% off + free shipping. BOUQS IS A TERRIBLE COMPANY. Find out how we combat fake reviews. When I got an agent in the chat, he claimed that my card payment didnt go through. SECTION 15 OF THIS AGREEMENT CONTAINS A BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER. This bright and clean arrangement is perfect for that individual who adds light to your life, or to show that youre thinking of them and that you care. Flowers were all dead from shipping when they arrived. If you planning on giving the product as a gift, be aware that whats received will not be what you ordered. How do I know I can trust these reviews about The Bouqs Company? (3) Edit default payment method: Select Payment Methods which will open . Bouqs offers free shipping for subscription orders. We think the Glowing arrangement gives just the right message for an everyday reminder of love and appreciation. I wish I could give them zero stars I placed two separate orders many days in advance saying they will be delivered by this Saturday (Feb 13th) in order to beat the Valentines day rush it is now about to be Monday and neither order has been delivered yet. About 30-45 minutes go by after my order was submitted, I reached out to customer service to find out what time would my guaranteed delivery arrive. My daughter sends me a bouquet every month (Christmas gift). Companies can ask for reviews via automatic invitations. A classic size bouquet of the Bouqs Make A Splash is priced at $59, a deluxe bouquet costs $74, and a grand bouquet costs $89. Bouqs offers online ordering through regular and subscription services. In our opinion, thats a terrific deal. The Bouqs Co. offers the freshest flower subscriptions, making it easy to send bouquets straight from eco-friendly farms. The type of sunflower in the pic and the type of sunflower I got are 2 different species. In addition, there were several petals that had the same munched-on or torn edges, and/or had green and brown-edged flower petals. We hope to continue to put a smile on your face! Flowers are always fresh and bloom so beautifully. The Bouqs is an affordable and convenient option that offers a streamlined service that is easy to understand and fairly cost-effective. Ordered from them because of T-mobile Tuesday. We make it easy for you, to make it beautiful for them. Customize your subscription once and let us do the rest, or choose the . Usually perfect bouquets. Customers raved about Bouqs. How to cancel Bouqs manually Send an email to support@thebouqs.zendesk.com and request cancellation support. I filed a review and was directed to customer service where they could help me make better choices. Here are 8 tips for writing great reviews. I landed on the bouquet with the succulents that can be plants once the blooms faded away. The Bouqs Subscriptions Subscriptions Subscription Management UPDATE OVERALL SUBSCRIPTION SETTINGS UPDATE INDIVIDUAL SUBSCRIPTION ORDERS SKIP A DELIVERY CANCEL SUBSCRIPTION Subscriptions FAQ WHAT IS A GIFT TRIO? Very dissatisfied with the company. The only reason I found that out is I happened to be looking at my activity and noticed it. I mean, I even looked beneath the leaves to see if there was a caterpillar or something, munching on these leaves. Theres nothing worse than complicated steps and hidden clicks when youre trying to leave a subscription behind. My subscription comes in a box with 3 bundles, with various lengths of stems and usually with a lot of leaves still attached. Want to give someone special a gift that lasts? They make a promise to customers that they will quickly address issues, if any arise. The flowers themselves are also very poor quality. Bouqs ships to all 50 US states but they currently do not ship to Alaska, Puerto Rico, American Samoa, Guam, Northern Mariana Islands, US Virgin Islands or APO/FPO addresses. My daughter ordered flowers from Bouqs for me for Easter. If you cant not only survive, but also shine, in the flower business on this day, bad weather or not, then you aint ready for prime time. They refused and would not offer any solutions. No replacement offered or refund for my family that sent them. Then I found out from chat that it wasnt the same code he used to finally get my discount. Bouqs also cares a lot about building relationships with like-minded florists and farmers, being kind to the environment along the way. I wish I had read those comments prior to having my husband order me flowers for Valentines Day. Customer service sub par. We are overjoyed to hear about your fantastic experience. I should have read this site and comments with a much, MUCH closer eye but I made the mistake of not doing so. The original costs $59, the deluxe costs $74, and the grand costs $89. But after today, I will never buy from them again. The worst is the flowers themselves. Enjoy reading our tips and recommendations. This takes more than an hour for each box. I have had flowers sent to me from Bouqs Co. and my flowers lasted a long time. With proper care, flowers from The Bouqs should last between five to seven days. See All. The Bouqs Coupons, Discounts and Promo Codes 12 Verified Coupons for April 04, 2023 Updated April 1, 2023 CODE 20% OFF New Customers Get 20% Off Sitewide expires: ongoing Used 62 timesLast Used about 15 hours ago 100% Success NEWBOUQ20 Show Coupon Code CODE $15 OFF $15 Off Gift Trios Using This the Bouqs Coupon expires: ongoing Used 1 time I sent my sister flowers for Valentines Day. Ordered flowers to surprise my mom when they offered a special discount off their regular $50 bouquet. From there, The Bouq Co.s eco-friendly farms prep your order thats so fresh, many come in bud form for longer lasting enjoyment. Purchased flowers in plenty of time to arrive BEFORE Mothers Day. 2023 Trustpilot, Inc. All rights reserved. Delivered dying flowers for Valentines Day. 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