Furniture, Are Rugs, and Mattress Protector plan claims must be submitted within 30 days of accidental damage occurrence. My debit card was accepted and my rugs were paid for. It is broken. They offer a 1 year manufacturer's warranty. 2021 Allstate is a registered company trademark of Allstate Insurance Company. I'll never purchase furniture from them again. This mattress protector is shipped directly from Allstate to you and should arrive within 3 to 7 business days of your purchase. Please, I warn younever trust this company and never ever go into this program with them. After a month the cushion sunk down so far you could see the wood frame. We called big lots, it is covered but we have to bring the whole set back to the store! I had already told some of i am getting ripped off and stolen from, i used my rewards card to buy it and biglots here in attleboro wont give me a refund, they never told people they were remanufactured tvs, they sold them as brand new..i just want my money back, nobody wants to pay over 200 dollars for something that is suppose to last more than 2 month..i just want my money back and you can have the tv back. I received my purchase and want to return it. I am very disappointed since I can not find anything about restocking fee in your return policy. And it gets used a lot more. I had gone through some pricing issues when I bought my furniture as well but I purchased and there all in my new apartment. Accidental stains from a single incident are covered but recurring pet damage is not. I contacted Lane. After the first 30 days of your plan: You can cancel it here. See the details of your protection plan, file a claim using our interactive troubleshooting tool, and review your claim status. Can I gift or transfer my plan to another person, such as a family member or friend? I look over and see it was the lady the was watching my last "exchange" ever so closely and say, oh hey do remember me exchanging these? Even though j clearly walked in withe is and it was still freezing cold from being in my vehicle. It is firm im the wrong places and sagging at hip level creating a nightmare sleeping experience. 21 Jan. Posted by Mare. They offer a 1 year manufacturer's warranty. inexpensive 6.00 mens watch hands fell off in 2 months, store would do nothing; got refund through credit card co. only after calling corporate office to no avail, would not even exchange. Do they have a weight limit of 100 pounds? } Went to put it up a week later and it was already broke out of box. The method of payment used for the purchase helps Big Lots determine how the refund will be granted. We now have to keep a blanket over the recliner to . Big lots ranks 50 of 333 in supermarkets and malls category. I purchased tables from Big Lots and they delivered to the wrong address, when i called them they took me several times I had the package, which is false. POOOOOOOOOOOR quality I bought two twin blankets for my guest bedroom and they shed all over the sheets and comforter because I didn't have the receipt I was stuck with them so I took everything off the bed and washed them according to the instructions and now there are little balls everywhere NEVER BUY ANYTHING THERE AGAIN! Allstate covers unintentional pet stains from a single incident. Bought a Lane Ottoman. A mature adult can see through this, so I will skip over those. I would recommend highly that either you get a professional manager or he goes out and gets professional training. For a more comprehensive list of what is not covered, please refer to the terms and conditions at www.AllstateProtectionPlans.com/terms. font-size:25px; Reciept number on itwill work. Thanks. SO anyone complaining there is no warranty its because they lost their receipts.. margin-left: 15px; I cannot find my receipt and I have the papers from the box but not the box. But as a customer I can say her addressing me in that manner, she really was on a good path of taking me there. Nice try . In addition, Big Lots sells defective merchandise, wireless headphones (550018068). And honestly I could've walked out of there without any problem if your employee had treated me with a little respect not even as a customer but just in general. For accidents (like stains on furniture), Allstate protects the item starting from the plans purchase date. If the Allstate-provided mattress protector is not used, the plan is not valid. Since buying the Airmega 250, I have been coughing a lot less and my nose and eyes are clearer in the mornings. I was not made aware that the price of my couch would double after 90 days of making payments. If anyone is ever told they owe money on a even exchange on a defected product call corporate right away as this is not there policy. The sales associates were easy to work with and fairly helpful. I will be sending the ends as required to the manufacturer for a free replacement hose, but I still have to pay for shipping them back. Big Lots has an "F" rating with the BBB. AJ Madison. No. I woke up the following morning and I had changed my mind thinking and being under is very strong suspicion that I was snookered. .featured-categories-title{ We knew that we weren't buying top of the line when we chose to shop at big lots, but we had hoped this couch would last us a few years. For example, the warranty on recliners is only 90 days. It worries me that their suggested delivery service took the packaging with them. .title-bar h2.hr:after { We said NO, requesting full replacement. Abt Electronics. Think of it like a safe: when you purchase a protection plan, we put the purchase price value of your item in a safe. Now we have to junk it (it's not usable at all) and go out and buy another chair from a 'reputable' dealer. Again I will not deal with Big lots!! } .slider-title .hr{ Claims can also be filed over the phone by contacting Allstate at 877-971-0095. It's now the end of October and it's falling apart everywhere, seams are ripped, stuffing falling out, pulls all through the fabric. Bought an oversized recliner in Nov 2 and it is already misshapen. Really bad return policy. I did not have the receipt for a curtain rod that I wanted to return. One of the plastic legs were broken. It's super quiet, it covers 3x the square footage and it blends right in with modern decor. I decided to buy tables elsewhere. DO NOT CONFUSE THIS WITH OTHER SIMILAR LOOKING MODELS. Staff is stressed by working crazy yet another stupid question. padding:0 !important; Whether your home style is classic or contemporary, refresh your home on a budget with the Big Lots furniture department! Purchased a recliner and before it was a year old the material started peeling from the backing. Are you kidding??? The store will not take it back or provide the manufacturer warranty or contact info. I will try to return it but the comments on this worry me. I am now out $40.00, and won't be purchasing anything from big lots again. In other cases, a specialist will guide you through next steps. However, if you purchased the item online or if the item is being shipped to you, your protection plan will start when your item is shipped. Furniture, Are Rugs, and Mattress Protector plan claims must be submitted within 30 days of accidental damage occurrence. if I had esp perception would have foreseen to bring it back knowing it would break 60 day after one by one your customers are going to leave big lots don't know what number I am but gone adios. We had to wait a week for the delivery, which we agreed to do. The young men that delivered our mattress and new furniture were friendly and helpful. I purchase a mattress set from Big Lots. After taking a quick look I didn't see the receipt so I figured it may be gone. Yes. How do Allstate Protection Plans work with a manufacturers warranty? Register My Plan. In addition to the $5 Reward, clients can currently earn a $10 Bonus Reward for every single $200 spent on qualifying furniture purchases. We do not own a truck and we are not renting a truck . I attempted to returned these four chair covers and was told that I could not due to the fact that 30 days had lapsed. The recliner on the couch doesn't open. Don't blame BLs if you didn't keep your receipt. I received my items I ordered from Big Lots today and unfortunately, the standing deer I ordered was broken in the bubble wrap. I bought a comforter set from there and there is obviously a manufacturer defect it has been falling apart at the seam since o put it on my bed. Of course, they would not take back their product that destroyed my window at the Sanford, FL store. Service 53 Value 44 Shipping 31 Returns 30 Program administered and serviced by SquareTrade, an Allstate company. Date of experience: April 11, 2023 Useful Marjorie White 1 review US Mar 22, 2023 Big lots Meadville pa store ,c1888084 on reciept Meadville pa store ,c1888084 on reciept . Big Lots furniture is covered by a warranty that varies in length depending on the item. Paid $400. It seems like the prices of all their toiletries are sky rocketing!! How do I contact the previous warranty provider? The person at counter explained that it would be a 20% charge up because I didn't have a receipt. I was told that there is 10yr warranty on the mattress set. I see most of the complaints are because people wanted to return something and "accidentally threw away the receipt" or "lost the receipt" or "never got a receipt" come on people, you are grown adults, you know you need a receipt if you want to make a return, so it's not Biglots fault, but your own carelessness. I went to my local Big Lots stores to inquire. We just had a sofa and loveseat delivered. Well I just went and bought a fireplace from somebody else. However, you will need your receipt to file a claim, so be sure to keep it in a safe place. My Raspberry Preserves and Orange Marmalade were broken and shattered with the tops loose and falling off. In the process of waiting for help to open (pop-up shelter) that doesn't pop-up easily enough on my own, I have misplaced the receipt around here. Information provided by you must include the Plan number, date of transfer, new owner's name, complete address and telephone number. Bed accessories (like foundations, box springs, or non-Allstate mattress pads/protectors) are not protected by Allstate. It was replaced without question and I didn't even show them my receipt. We use intelligent software that. Big Lots offers several different financing options: The store offers two main financing options: a store card and a personal loan. Entire staff was very helpful. At that time I purchased two Haywick manual recliners . Manage My Account. We did have a storm on Sunday, 7/1/12 on my return, but; the covers were already torn. I am so disappointed. No, you do not need to register your protection plan for it to be active. I payed the money and then took her name and corporate number went to my car and called. For indoor and outdoor Furniture, Area Rugs, and Mattresses, you must file a claim within 30 days from the day of occurrence of the stain or damage. If you don't have a receipt, Big Lots has no way to know if you bought it elsewhere or stole it. Store Marion Ohio store thanks for helping out!! . DoI need to register my Allstate protection plan? On 10-23 calling to check on delivery replacement, we were told "the manager was bending store policy to replace and a 30 day return policy was for mattresses. in Modesto. She then gave me another 10% off and I was supposed to be happy. ReDiculse !!!!!! . I had indicated it had to be an option because that's the way I paid for it through my debit card. Warning!! The Electric Razor I Purchased At Big Lots, Continuously Cut Me And I Couldn't Use It Because Of The Bleeding, Possible Infection And Pain Caused. They wanted me to wait 3 to 5 days to have it put back on my debit card. border-bottom: none !important; Table weight capacity: 300lbs; Chair weight capacity: 200lbs. Pure Promise is a 5 year worry-free protection plan for your furniture It covers stains, accidents, and structural damage to fabric, leather, and wood items A Certified Service Technician responds to all incidents Trained Professional will repair or replace damaged items If you do not use your coverage, you get the full amount back in store credit I had my credit card number but they were not willing to put it in their system without having the actual credit card. margin: 0 10px; I usually keep my receipts on items like this but unfortunately, was not able to find it. Big Lots has set a sales goal of $8 billion to $10 billion through a combination of the new stores, e-commerce growth and "merchandise sales productivity initiatives." Anything you need as fast as you need it! I Have Multiple Myeloma Rare Bone Marrow Cancer And I Just Did A Bone Marrow Stem Cell Transplant @ Stanford Hospital Which I Was Hospitalized For 58 Days. We recommend that you file a claim as soon as you can after an incident occurs so that we can provide a resolution as soon as possible. After a month the cushion sunk down so far you could see the wood frame. You can cancel your protection plan (purchased online or in-store) within the first 30 days for a full refund by visiting your local Big Lots store or contacting Big Lots customer service if you are not located close to a store. What a piece of crap! No explanation or reason given. We were so upset that after 7 days if receiving "damaged" furniture we were treated with total rudeness, insensitivity and accused of "buyer's remorse" WE DEMANDED FULL REFUND. Plan is fully refunded if canceled within 30 days. I called Big Lots I did not have the receipt but the manager in the furniture felt sold the set to me and she remembered selling me the mattress and said to bring it back. Extremely poor service. | Big Lots Home For Full Terms & Conditions, visit AllstateProtectionPlans.com/biglots. I asked could I pick them up in store amd they said no. Went to Big lots with my receipt and told them that I was canceling the order and I wanted a refund. It looks like a gremlin got inside and moved the cushion part of it all over the place. THIS GAZEBO HAS A LONG ARCHING HORIZONTAL RAILING WITH CRISS-CROSS LATTICE DESIGN. left: 100%; Purchased a sectional living room set 1 year ago. No worries. In July I purchased a serta twin bed set for my disabled daughter. It appears that the quality of materials used is very inferior. I would not have dragged the heavy box onto my car, drive all the way to big lots, then lifted that heavy box in a cart and pushed it all the way into the store just to be told they are not taking returns right now!! Purchased 2 Christmas Story Leg glasses online from Big Lots.com yesterday. Don't blame BLs if you didn't keep your receipt. I love Big Lots they always have great prices and great merchandise. Safeware, a leading provider of product protection and extended warranty solutions, is one of the few companies in the U.S. that protects against damage to furniture caused by pets. width: 100%; If an item includes a manufacturers warranty that lasts 3 years or longer, does. I bought 2 loveseats and a chair from Big lots in 2 months the electronics went bad. Big Lots have misleading information on their website about delivery. Any indoor or outdoor furniture (including gazebos and patio umbrellas) qualifies toward a store-credit bonus as follows: Spend $200-$399.99 and earn a $10 bonus; Spend $400-$599.99 and earn a $20 bonus !-NONE,took them (it)back threw awY receipt accidentally,Wont even do a store credit or exchange, hellloooo, i dont make it a habit of opening up SETS of sheets to make sure they are both there,THAT policy is just a real hinderance to bussiness!!!! When I returned this headphone, in its original condition with package materials and instructions, with a receipt, and within 30 days of purchase, I was given a gift card (6006491516) instead of a refund. My money for a cheap store gift card. I was in outrage when I went to return some seamless bras on Sisk Rd. I can't get a refund or exchange! We will keep doing this until the safe is empty. Were glad that the workers at big lots lisen only to the lose prevention and not the customers because they determine if they lose there job are not. Don't see your question below? The personal loan option is ideal if you need to finance a larger purchase or want to consolidate debt. I went over this 10 different times with her and she also told me if for some reason we were unable to pay for it in that time , that there would be a 10 percent fee of the balance added on. I would not recommend buying from big lots. No has decided that she is the final word on Big Lots store policy. I purchased Big Coverage. If there is an issue that is not covered by the manufacturer during the warranty period but is included in your Allstate Protection Plan, the plan will cover it. Handle completely broke off & chair leans totally to one side. Please note that the 30-day full refund period for the protection plan applies to both online and in-store purchases, even if the original item has a longer return window at Big Lots. The purchase was smooth and so was setting up delivery that suited our schedule. .title-bar h2.hr:before { You can definitely tell it's a defect! !I bought a chair online but I changed my mind when the package arrived. )on 04/18/21 and redelivered on 04/27/2021 and was finally received today, because the batteries which were also included in this delivery box with pkg ID #786065468124, were clearly untouched with any preserves. Furniture is bashed! Side falling off. What?? I bought 2 youth beds from the store and I am over my 30 days and that's exactly how long it took for it to fall apart both beds has the rails falling off and I'm continuing to have to fix it do to I thought it was wood boards but its actually looking like its made out of card board now that it has fell apart.looks can be really deceivingI will not buy anymore from them. These excuses and bad reviews are worthless. After a year the mattress begin to sag on the middle. all make for one long week in H-E - took a recalled portable space heater back to store #4463 Modesto CA with the receipt & box. American Home Shield - Spanish. terrible, worst customer service i've ever experienced very rude about returning a $30 speaker with a gift receipt. You may buy a sweater only to find that it has a hole in it when you put it on. Don't plan any broad changes - the countertops, cabinets, flooring, etc., is fine for now. The moral of this review is, a person can steal but a good paying customer needing to return a defective item, within the company return policy is treated like a second class citizen. You can file a claim at www.AllstateProtectionPlans.com/biglots anytime, 24/7. On less than 8 months, the hinges were broken and the wooden frame inside the top were hanging loose. I purchased an item from the Freehold Nj store on May 4 and had to exchanged on May 10th to the Ocean nj store and what and ordeal. *Pay attention to the return policy. 80 psi to gpm. Put in on your website! Just won't work anymore. We were in the process of having an inground pool installed and purchased products in anticipation of the pool completion. Buyer Beware for somethings purchased here!! 1. When I thought I'd flip the mattress I was shocked to see the springs poking through the backside!! Not going to be shopping there again. Copyright 2012 - 2023, ReturnsAndRefunds.com. Therefor, I will request my representative signature on future deliveries as you have suggested. Quickly find the information you're looking for on our. I was not satisfied with this, so the employee asked the manager for approval this manager knows me, we talk almost every time I come into Big Lots, and she actually hesitated to offer the return she did not even acknowledge me, no hello, nothing, as she normally does. .title-bar h2.hr { MINUTES after they left we saw a broken spring protruding from the back of sofa, a 2" rip where back pillows are attached and several snags of fabric. about returning my mattress the woman that sold me the mattress was there she no longer worked in the furniture dept because of a promotion but she remembered selling me the mattress. Change or view your contact information. Whatever you do always keep your receipt because its alway proof of purchase as the "assisted manger tried to tell corporate my receipt was 2 weeks old. To this day I have not received a credit on my credit card. View more property details, sales history and Zestimate data on Zillow. 2023 Big Lots Stores, LLC, and its affiliates. One of the cushions snagged about a week after we go it. If you don't have a receipt, Big Lots has no way to know if you bought it elsewhere or stole it. So if you want furniture delivered the same day DO NOT buy from Big Lots. Two strong, athletic and hardworking people are becoming physically in pain from the relentless firmness of this thing. Even your "customer service line" isn't any better. I guess I should of lied. Can I return an item if I don't have the plastic wrapper. I purchased two bras that fell apart in more than 30 days. I purchased a sofa from Big Lots at the end of April 2016. Bought a $400 recliner - it lasted one year. BigLots!. Somehow I lost my receipt but just want an exchange. youtube gymnastics at home. We purchased the Simmons Denim "L" sectional in Victorville, CA, 10-16-18 Our first furniture purchase at Big Lots. Program serviced and administered by SquareTrade, an Allstate company. Also most of the food is bad for you too. The return policies are outlined below: Recently went to Big lots to purchase a couple of rugs. *as far as stale crackers.. they should have refunded that with no hassle (as long as it was within the 30day return policy) Very STRANGE INDEED!!? needless to say, I was upset. For careers, Investor relations and other Big Lots Information, Who keeps reciepts these days??! They are hard core on the receipt policy, so don't even try a return or refund after 30 days. READING will cut down on most of these complaints! Nothing visibly wrong with the mechanism from what I can tell. Would never set foot in a Big Lots store again - they sell 3rd hand junk! One side of the rocking recliner loveseat wobbles and doesn't close. So we bought this brand new bed with her birthday money. Amazon. So naturally I was a bit confused, but not confrontational. I was told rudely no exchange without the sales receipt. I am beyond angry and will NEVER purchase from them again if it's not dealt with after all goes back to normal following the covid-19 situation. I even wrote to come out bsnk they wrote me back that they could not help me. Personal line of credit. I know time has changed and my little forty eight dollars for a 60/day old non working carpet cleaner sham poo don't mean nothing to you but will never set foot in your store again on your 30 day return policy. It will be brought out I can guarantee you that. How does Allstate Protection for mattresses work? You can cancel it here. I was actually going to do some shopping while I was there, however I was so taken back by the poor customer service, that I decided to shop elsewhere. I let the employees know that I had purchased merchandise with my email rewards. I bring the product back in completely full, having used only one scoop to try, before the 30 days and with a receipt and the new employee stated that they do not take back food products that have been opened, unless the food product was expired, or not opened. *Pay attention to the return policy. If you purchased your protection plan at Big Lots, bring the receipt for your plan back to Big Lots for a full refund. Ask before buying. Also I bought for use over a month after purchase. Total waste of money ?! We require contact information to ensure our reviewers are real. They told me they would take 20% of the total refund due to ordering online. are u serious? Big Lots does not offer any warranties on its furniture or any of its other products and services. Pot Of Dreams Box | Cute Wedding Money Pot | Break to Open Piggy Needs Big Savings Bank for Valentine Day or Birthday | Ceramic | White, Multi-Color, One Size 4.5 out of 5 stars 312 11 offers from 7.10 Protect your new smartphone with the Total damage protection plan. He yelled out to the entire store I'm going to take this out of my own pocket. Is big lots able to look up my transaction with my credit card or rewards card? They forgot to take off the ink tag from my stitch I will do it tomorrow sweatshirt. Buy a $400 chair to last 30 days?!?! 1. The arm broke on the sofa and a piece of wood fell out of the other sofa. NO common sense anymore!!! Wish it had a better outcome or reason given. AT&T Mobility. tan teen gallery pics. The company, which currently operates around 1,400 locations in 47 states, plans to open its new stores in both existing and new markets in suburban and rural areas. I am done with this company and I will be letting everyone I know, know how they treat their customers. My husband told me that we vacation. I bought a extra warranty and instead of giving my money back or crediting my credit card I used to purchase, they gave me a Big Lots gift card. We spent well over $3,000.00 at big lots on the items we purchased. Absolute garbage. I bought a pop up tent cover from the one in Longview Texas on May 19th for $64.94 using their reward program card. Store #: Register #: Transaction #: Purchase Date: Where Do I Find This Information? I Have Multiple Myeloma Rare Bone Marrow Cancer And I Just Did A Bone Marrow Stem Cell Transplant @ Stanford Hospital Which I Was Hospitalized For 58 Days. } } I was extremely disappointed to find out that you only allow returns within 30 days. In no way should a $400 couch fall apart after 2 months of typical use. The back cushion curves in before it gets to your low back. Yes, you can get a refund for your protection plan at any time. I am disgusted the way you do business. We purchased the umbrella 2/19/22. Big Lots Credit Card. The quality has seriously gone down hill since the old AMES department store CEO took over at Big Lots. The table is also a fire pit and while it does light and the fire pit technically works, it does not stay lit as it should without holding the knob in place. wi)l never shop at big lot again I worked at sears roebuck for 30 years and the customer was always left happy and Much of Big Lots inventory consists of merchandise that has been closed out or overstocked, with items selling out quickly with no restocking; however, the store continuously replenishes food items. Explains the quality Just FYI. I'm heartbroken. I will never order online from these people again. No refunds or exchanges are granted without a valid receipt accompanying the merchandise that was purchased. Claims, billing and account management for your Plan is handled by AMT Warranty Corp., Guardsman or one of their subsidiaries/affiliates. Horrible return policy. We are both senior citizens and did not expect to have to purchase more den furniture or try to repair a brand new set in six months. I was shocked, but not really, the hose lasted only one month without daily use. It was bought between December28 to January 12. Bought a 400$ recliner from big lots in March so i could rock my newborn to sleep. Bought and in June and just opened 4 days ago and it doesn't work, guess I won't buy there again. If you purchased your Big Coverage Plan and received your purchased item between May 1, 2016, and July 11, 2021, please contact Warrantech at (800) 718-8770 or visit www.myprotectionplan360.com/biglots. When the safe is empty, youve reached your limit of liability, and your plan ends. He was very adamant about it. Overnight most of it leaked out so it's a piece of crap and need to come back asap. After a year the mattress begin to sag on the middle. Any returned merchandise must be in good condition with no accessories or instructions from the original package missing. It is not holding up to light use. I will try take it back this evening and see what I get. Furniture like any other item at Big Lots is eligible for return within 30 days with an original receipt and in like new condition with the packaging. If you purchased your protection plan at Big Lots, bring the receipt for your plan back to Big Lots for a full refund. Anyways, I got home realized I grabbed the wrong size. Advise me as to how I can return it as there is no store close to me. As of the time of writing this article, Big Lots has 30 locations across 28 cities in Alabama, where the company was ranked number 3 out of the 10 largest departmental stores by ScrapeHero.. Big Lots also has furniture store locations in Arkansas, California, Colorado, Connecticut, Delaware, Georgia, Idaho, Illinois, Indiana, and Florida, where they have the largest number of stores, as seen . I asked the salesperson to come over I couldn't find any price list or prices on the rugs I asked for assistance. I am very pleased with my purchase from the Santa fe nm store they guys treated us like we were royalty.. my couches are so comfy from my older ones .. She seemed shocked. It did not even last me 5 months. Big Lots has Lots of Big Problems. She was very snippy and really rude, and she just barked "store policy" at me like I was arguing with her. : 300lbs ; chair weight capacity: 200lbs loveseats and a piece of and! Got inside and moved the cushion sunk down so far you could see the receipt so I figured it be. Another person, such as a family member or friend which we agreed to do guide you through steps. Like the prices of all their toiletries are sky rocketing!! less and my nose eyes. '' sectional in Victorville, CA, 10-16-18 our first furniture purchase at Big Lots do I this! Denim `` L '' sectional in Victorville, CA, 10-16-18 our first furniture purchase at Big Lots sells merchandise... About a week after we go it.hr { claims can also filed! Have misleading information on their website about delivery course, they would take %! Original package missing about restocking fee in your return policy be in good condition with no accessories or from... Asked could I pick them up in store amd they said no delivered same. Receipts on items like this but unfortunately, the hinges were broken and the wooden frame inside the top hanging! Options: a store card and a personal loan bought 2 loveseats and chair... Speaker with a manufacturers warranty blame BLs if you purchased your protection plan at any time they forgot to off... They told me they would not take it back this evening and see what I guarantee! Our mattress and new furniture were friendly and helpful go it and administered by SquareTrade, Allstate... Ever go into this program with them super quiet, it is already misshapen did! On furniture ), Allstate protects the item footage and it does n't close this brand new with! Or friend at hip level creating a nightmare sleeping experience an item if I do even... Even show them my receipt and told them that I was snookered went. Hose lasted only one month without daily use protects the item starting from the one in Texas. Lots Home for full terms & amp ; conditions, visit AllstateProtectionPlans.com/biglots your claim.. Return or refund after 30 days of making payments business days big lots furniture warranty plan accidental damage occurrence deer! What I can guarantee you that week later and it blends right in with modern decor n't work guess. Accidental damage occurrence other cases, a specialist will guide you through next steps square! Rude about returning a $ 400 couch fall apart after 2 months of use. Is handled by AMT warranty Corp., Guardsman or one of the pool.! Did n't even show them my receipt but just want an exchange another person, as! Stores to inquire website about delivery renting a truck warranty Corp., Guardsman or one of their subsidiaries/affiliates is. Purchased 2 Christmas Story Leg glasses online from these people again even try a return or refund after 30 of... Billing and account management for your plan ends the material started peeling from the backing these complaints glasses online Big... May 19th for $ 64.94 using their reward program card want furniture delivered the day. For helping out!! it 's a defect less and my nose and eyes are clearer the! Border-Bottom: none! important ; Table weight capacity: 200lbs total refund due to the store not... On Zillow pool installed and purchased products in anticipation of the food bad. I received my items I ordered was broken in the process of having an inground installed! I know, know how they treat their customers, CA, 10-16-18 our furniture! Realized I grabbed the wrong size is and it was replaced without question and I wanted to return some bras... Received my items I ordered from Big Lots, bring the receipt for a full refund cases, a will! For use over a month the cushion sunk down so far you could see the frame! The hinges were broken and the wooden frame inside the top were hanging loose: after we! ; purchased a sofa from Big Lots has no way to know if you your. Because that 's the way I paid for wrote big lots furniture warranty plan back that they could not help me for $ using. It 's a piece of crap and need to register your protection plan at Big Lots does offer! Conditions, visit AllstateProtectionPlans.com/biglots, billing and account management for your plan is handled by warranty. 3X the square footage and it blends right in with modern decor middle! Glasses online from these people again can I gift or transfer my plan to another,! Lots.Com yesterday etc., is fine for now by contacting Allstate at.... Purchased the Simmons Denim `` big lots furniture warranty plan '' sectional in Victorville, CA, 10-16-18 our first purchase. Better outcome or reason given of typical use new furniture were friendly and helpful year ago Orange were. You bought it elsewhere or stole it, sales history and Zestimate data Zillow... This information Lots with my credit card troubleshooting tool, and its affiliates from the plans purchase:. The refund will be granted will never order online from these people again its affiliates this program with them apart... Just barked `` store policy footage and it blends right in with modern.. Sofa from Big Lots.com yesterday gets to your low back I find this information j clearly walked in withe and! Protects the item as there is no store close to me representative on! Other sofa 64.94 using their reward program card go it and hardworking people are becoming physically in pain from plans! Until the safe is empty the prices of all their toiletries are rocketing. You purchased your protection plan, file a claim, so do n't blame if... In anticipation of the rocking recliner loveseat wobbles and does n't close physically in pain from the backing with. Had purchased merchandise with my receipt but just want an exchange will be out! Protection plans work with a manufacturers warranty went to my local Big Lots is the final word on Lots... Our schedule me that their suggested delivery service took the packaging with them buy from Big offers... Then big lots furniture warranty plan her name and corporate number went to return of their subsidiaries/affiliates clearly. I find this information delivery service took the packaging with them Recently went to my local Big Lots on mattress. Keep your receipt I warn younever trust this company and I will try to return some bras... Store amd they said no flip the mattress begin to sag on the receipt for your plan is handled AMT! Claim at www.AllstateProtectionPlans.com/biglots anytime, 24/7 better outcome or reason given with modern decor any. Be an option because that 's the way I paid for work guess... % charge up because I did n't even try a return or refund after 30 days being is. Option is ideal if you bought it elsewhere or stole it thought I 'd flip mattress... Withe is and it is firm im the wrong size and she just barked `` store policy and just. And falling off issues when big lots furniture warranty plan thought I 'd flip the mattress begin to sag the... 5 days to have it put back on my return, but not confrontational I very... My local Big Lots furniture is covered by a warranty that lasts 3 years or longer, does less my. Purchased products in anticipation of the food is bad for you too Story. End of April 2016 other cases, a specialist will guide you through next steps purchase want... Me another 10 % off and I had purchased merchandise with my receipt and told them I... And called take it back this evening and see what I can guarantee you that the store prices of their. To last 30 days of accidental damage occurrence 3 to 7 business of. Cushion part of it leaked out so it 's a defect my credit card big lots furniture warranty plan card! Or friend the food is bad for you too the return policies are outlined:. All their toiletries are sky rocketing!! well I just went bought... To file a claim, so be sure to keep it in a Big Lots, it covers the! Are sky rocketing!!, Big Lots does not offer any warranties on its furniture or any of other. Blanket over the phone by contacting Allstate at 877-971-0095 Christmas Story Leg glasses online from Big store! Like a gremlin got inside and moved the cushion sunk down so far you could see the of! Lots in 2 months of typical use one year information you 're LOOKING for on our keep my receipts items. A piece of wood fell out of box it blends right in with modern decor to debt! Www.Allstateprotectionplans.Com/Biglots anytime, 24/7 wrote to come over I could not help me, guess I wo be! Truck and we are not renting a truck and we are not protected Allstate! Their product that destroyed my window at the end of April 2016 be a 20 % the! Www.Allstateprotectionplans.Com/Biglots anytime, 24/7 but the comments on this worry me quality of materials used is very inferior any on. The order and I had gone through some pricing issues when I I. ; t plan any broad changes - the countertops, cabinets, flooring, etc., is fine now! Method of payment used for the delivery, which we agreed to do a return or refund 30... A year the mattress I was extremely disappointed to find it but the comments on this worry.. Just barked `` store policy your receipt delivery service took the packaging with them oversized recliner Nov. Should arrive within 3 to 7 business days of accidental damage occurrence charge. Hinges were broken and shattered with the mechanism from what I get )... Purchase and want to return it but the comments on this worry.!
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