PartnerEncryptionCertificateMissing - The partner encryption certificate was not found for this app. The app has made too many of the same request in too short a period, indicating that it is in a faulty state or is abusively requesting tokens. #please-close. BindingSerializationError - An error occurred during SAML message binding. UnableToGeneratePairwiseIdentifierWithMultipleSalts. The subject name of the signing certificate isn't authorized, A matching trusted authority policy was not found for the authorized subject name, Thumbprint of the signing certificate isn't authorized, Client assertion contains an invalid signature, Cannot find issuing certificate in trusted certificates list, Delta CRL distribution point is configured without a corresponding CRL distribution point, Unable to retrieve valid CRL segments because of a timeout issue. Otherwise, delete the account and add it back again". Put the following location in the File Explorer address bar: Select the row of the user that you want to assign a license to. InvalidSamlToken - SAML assertion is missing or misconfigured in the token. WsFedSignInResponseError - There's an issue with your federated Identity Provider. Provided value for the input parameter scope '{scope}' isn't valid when requesting an access token. Sign in After your settings are cleared, you'll be prompted toregister for two-factor verificationthe next time you sign in. AppSessionSelectionInvalid - The app-specified SID requirement wasn't met. There is no way for you to individually turn it off. Or, check the application identifier in the request to ensure it matches the configured client application identifier. Check your app's code to ensure that you have specified the exact resource URL for the resource you're trying to access. You sign in to your work or school account by using your user name and password. This may have occurred because the license for the mailbox has expired. It happens. ThresholdJwtInvalidJwtFormat - Issue with JWT header. First error: Status: Interrupted Sign-in error code: 50097 Failure reason: Device authentication is required. Have the user retry the sign-in and consent to the app, MisconfiguredApplication - The app required resource access list does not contain apps discoverable by the resource or The client app has requested access to resource, which was not specified in its required resource access list or Graph service returned bad request or resource not found. 1. going to https://account.activedirectory.windowsazure.com/UserManagement/MultifactorVerification.aspx?culture=en-US&BrandContextID=O365 2. selecting the user, choosing "Manage user settings" 3. selecting "Require selected users to provide contact methods again" Error Code: 500121 Request Id: a17b0546-5348-4714-87ad-eb649280e700 Correlation Id: 58c82c64-fdf2-48a4-ade3-69bd6b5a6706 Timestamp: 2022-09-09T13:12:22Z This thread is locked. If you know that you haven't set up your device or your account yet, you can follow the steps in theSet up my account for two-step verificationarticle. ChromeBrowserSsoInterruptRequired - The client is capable of obtaining an SSO token through the Windows 10 Accounts extension, but the token was not found in the request or the supplied token was expired. MissingTenantRealm - Azure AD was unable to determine the tenant identifier from the request. I checked the above link but I am not able to resolve the issue according to solution mentioned there. Saml2MessageInvalid - Azure AD doesnt support the SAML request sent by the app for SSO. DesktopSsoAuthTokenInvalid - Seamless SSO failed because the user's Kerberos ticket has expired or is invalid. If you put in the wrong phone number, all of your alerts will go to that incorrect number. Have the user sign in again. For additional information, please visit. Ask Your Own Microsoft Office Question Where is the Account Security page? UserNotBoundError - The Bind API requires the Azure AD user to also authenticate with an external IDP, which hasn't happened yet. CredentialAuthenticationError - Credential validation on username or password has failed. The application '{appId}' ({appName}) has not been authorized in the tenant '{tenant}'. The restart also shuts down the core components of your device. Have the user retry the sign-in. The grant type isn't supported over the /common or /consumers endpoints. The client has requested access to a resource which isn't listed in the requested permissions in the client's application registration. Developer error - the app is attempting to sign in without the necessary or correct authentication parameters. I'm not receiving the verification code sent to my mobile device Not receiving your verification code is a common problem. Retry the request. Open a support ticket with the error code, correlation ID, and timestamp to get more details on this error. First, make sure you typed the password correctly. Developer error - the app is attempting to sign in without the necessary or correct authentication parameters. On the Email tab, choose your account (profile), and then choose Repair. Consent between first party application '{applicationId}' and first party resource '{resourceId}' must be configured via preauthorization - applications owned and operated by Microsoft must get approval from the API owner before requesting tokens for that API. But I am not able to sign in . For more information, see theManage your two-factor verification method settingsarticle. The access policy does not allow token issuance. Check the apps logic to ensure that token caching is implemented, and that error conditions are handled correctly. If you have a new mobile device, you'll need to set it up to work with two-factor verification. We strongly recommend letting your organization's Help desk know if your phone was lost or stolen. When you restart your device, all background processes and services are ended. If the new Outlook email profile works correctly, set the new Outlook profile as the default profile, and then move your email messages to the new profile. This scenario is supported only if the resource that's specified is using the GUID-based application ID. If it continues to fail. DeviceNotDomainJoined - Conditional Access policy requires a domain joined device, and the device isn't domain joined. Authentication failed during strong authentication request. NationalCloudTenantRedirection - The specified tenant 'Y' belongs to the National Cloud 'X'. The device will retry polling the request. This usually occurs when the client application isn't registered in Azure AD or isn't added to the user's Azure AD tenant. OrgIdWsFederationNotSupported - The selected authentication policy for the request isn't currently supported. Add or remove filters and columns to filter out unnecessary information. I'm checking back with the product team about this error, and will update this thread shortly. If you're having problems with two-step verification on a personal Microsoft account, which is an account that you set up for yourself (for example, danielle@outlook.com), seeTurning two-stepverification on or off for your Microsoft account. The required claim is missing. UnsupportedResponseType - The app returned an unsupported response type due to the following reasons: Response_type 'id_token' isn't enabled for the application. The redirect address specified by the client does not match any configured addresses or any addresses on the OIDC approve list. DeviceNotCompliant - Conditional Access policy requires a compliant device, and the device isn't compliant. MissingRequiredClaim - The access token isn't valid. MissingExternalClaimsProviderMapping - The external controls mapping is missing. ProofUpBlockedDueToRisk - User needs to complete the multi-factor authentication registration process before accessing this content. For more information, please visit. @marc-fombaron: I checked back with the product team and it appears this error code occurs when authentication failed as part of the multi-factor authentication request. InvalidDeviceFlowRequest - The request was already authorized or declined. SignoutMessageExpired - The logout request has expired. An application likely chose the wrong tenant to sign into, and the currently logged in user was prevented from doing so since they did not exist in your tenant. BlockedByConditionalAccess - Access has been blocked by Conditional Access policies. Note: Using our Duo Single Sign-On for Microsoft 365 integration will avoid or resolve these issues. InvalidResourceServicePrincipalNotFound - The resource principal named {name} was not found in the tenant named {tenant}. DeviceAuthenticationRequired - Device authentication is required. ClaimsTransformationInvalidInputParameter - Claims Transformation contains invalid input parameter. ExpiredOrRevokedGrant - The refresh token has expired due to inactivity. Have a question about this project? Error codes are subject to change at any time in order to provide more granular error messages that are intended to help the developer while building their application. AuthorizationPending - OAuth 2.0 device flow error. When triggered, this error allows the user to recover by picking from an updated list of tiles/sessions, or by choosing another account. 500121. XCB2BResourceCloudNotAllowedOnIdentityTenant - Resource cloud {resourceCloud} isn't allowed on identity tenant {identityTenant}. ID: 6f83a9e6-2363-2c73-5ed2-f40bd48899b8 Versio. This error can occur because of a code defect or race condition. Try turning off battery optimization for both your authentication app and your messaging app. OnPremisePasswordValidatorUnpredictableWebException - An unknown error occurred while processing the response from the Authentication Agent. Registry key locations which may be causing these issues: HKCU\Software\Microsoft\Office\15.0\Common\Identity\Identities Invalid domain name - No tenant-identifying information found in either the request or implied by any provided credentials. For more information about how to set up the Microsoft Authenticator app on your mobile device, see theDownload and install the Microsoft Authenticator apparticle. Although I have authenticator on my phone, I receive no request. Specify a valid scope. My question is for anyone who can help. InvalidUserInput - The input from the user isn't valid. This user has not set up MFA for the home tenant yet (although Security Defaults is enabled in the tenant, all our users have only a mailbox license and do not need to login at all since Outlook is logging in non-interactively) therefore this seems to be key. Then try to sign in to your account again. On the General tab of the Mail dialog box, select Always use this profile. The request body must contain the following parameter: '{name}'. DevicePolicyError - User tried to log in to a device from a platform that's currently not supported through Conditional Access policy. When the original request method was POST, the redirected request will also use the POST method. Usage of the /common endpoint isn't supported for such applications created after '{time}'. Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. If you're using two-step verification with a personal account for a Microsoft service, like alain@outlook.com, you canturn the feature on and off. Make sure that Active Directory is available and responding to requests from the agents. UserAccountNotFound - To sign into this application, the account must be added to the directory. OrgIdWsTrustDaTokenExpired - The user DA token is expired. UserAccountNotInDirectory - The user account doesnt exist in the directory. SubjectMismatchesIssuer - Subject mismatches Issuer claim in the client assertion. OnPremisePasswordValidationTimeSkew - The authentication attempt could not be completed due to time skew between the machine running the authentication agent and AD. Not supported through Conditional Access policy requires a compliant device, and will update this thread.. Your settings are cleared, you 'll need to set it up to work with two-factor verification settingsarticle! 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error code 500121 outlookerror code 500121 outlook